PRIVACY POLICY
1. Introduction & Overview
At Mary’s Cooking Pot, we are committed to protecting your privacy and handling your personal information with the utmost care, transparency, and respect.
This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit our website, book our catering services, or attend our masterclasses, in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect and process the following personal information:
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Contact Information: Your name, email address, phone number, and delivery or event address when you make an inquiry, place an order, or book a service.
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Dietary & Health Information: Any food allergen or dietary requirement details you voluntarily provide to ensure your safety when attending our events or using our catering services.
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Payment Details: Information required to process transactions securely for orders, event bookings, or workshops (processed securely via our third-party payment gateways).
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Technical & Usage Data: Information collected automatically when you browse our website, such as your IP address, browser type, and cookie preferences.
3. How We Use Your Information
We use your personal data for clear and lawful purposes, including:
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Providing and delivering our catering services, masterclasses, and event bookings.
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Communicating with you regarding your inquiries, reservations, or customer support.
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Ensuring food safety and allergen management tailored to your personal requirements.
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Improving our website functionality, customer experience, and service offerings.
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Complying with legal, tax, and regulatory obligations within the UK.
4. Sharing Your Information
We treat your personal details with complete care and never sell your data to third parties. We only share data with trusted third parties where necessary to operate our business, such as:
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Secure payment processing service providers.
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IT and website hosting providers.
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Legal or regulatory authorities if required by UK law.
5. Data Security & Storage
We implement appropriate technical and organisational safety measures to prevent your personal data from being accidentally lost, accessed, altered, or disclosed without authorization. Your information is retained only for as long as necessary to fulfill the purposes for which it was collected.
6. Your Legal Rights (UK GDPR)
Under UK data protection laws, you have the following rights regarding your personal data:
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Right of Access: You can request a copy of the personal data we hold about you.
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Right to Rectification: You can request that we correct any inaccurate or incomplete information.
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Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal data under certain conditions.
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Right to Restrict Processing: You can ask us to limit how we use your data.
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Right to Object: You can object to our processing of your personal data for direct marketing purposes.
7. Minors' Privacy
Our website and direct catering services are intended for a general audience. We do not knowingly collect personal data directly from children under 13 without appropriate parental or guardian consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or UK legal requirements. Any updates will be posted on this page with a revised effective date.
